Get Help
Talk to a real person about your bill. It’s free.
What happens when I reach out?
When you send the form below, we call you within one business day.
A member of our patient team walks you through what your health plan and hospital are doing about your claim. We’ll make sure you fully understand the situation.
We tell you your options and what happens next. We keep you informed at each step.
How do I know a call or letter from Highlight Health is real?
Scammers pretend to be billing companies. Here is how to tell us apart:
We will never ask you to pay us. Our help is free to you, always was, always will be.
We will never ask for your Social Security number, bank or card details, or passwords through this website, by text, or by email.
We only discuss the details of your bill by phone or mail, never through an online form.
If something feels off, hang up and call the number on this page.
Get Help
We will talk about your situation by phone. Please do not enter health or bill details anywhere on this website.
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Before you pay anything, call us
Five minutes on the phone can save you from paying a bill you never owed.