Who are Highlight Advocates?
Caring professionals who understand the financial and emotional challenges millions of patients experience each year after receiving costly hospital-based healthcare services.
What do Highlight Advocates do?
They educate, assist, empower, and lead the way in helping members access fair pricing for eligible hospital services.
What can I expect from a Highlight Advocate?
A trained, compassionate person who is motivated to reduce the financial fear of accessing medically necessary, hospital services.
How can I contact a Highlight Advocate?
Members can reach our Advocates by simply dialing 800-399-0180. Our Advocacy line is open Monday through Friday, 9am – 6pm EST.
When should I contact a Highlight Advocate?
After receiving inpatient or outpatient services at a hospital facility.